Let us know how we can help

Sales & Pricing

Speak to a rep about your business needs

Contact Sales

Help & Support

See our product support options

Contact Support

General inquiries and locations

Contact us

Popular destinations

Thinking about migrating from your current ITSM or ITOM solution?

Agentic AI-powered ServiceOps transformation, customized to your enterprise

Read now: From ServiceNow to ServiceOps migration guide Read now: Fulfill the promise of agentic AI

Many IT leaders are facing a ~60% uplift just to access basic generative AI features. Re-implementations are common, costly, and slow. Alert noise overwhelms teams, siloed tools undercut visibility, and users still toggle between systems instead of resolving issues faster.

Whether you’re approaching a renewal, pushing down TCO, or improving the IT experience, there’s a smarter, more sustainable way forward.

Questions to consider

  • Does your upcoming renewal come with a hefty price increase?

  • Are you looking for a lower-TCO solution with more efficient maintenance costs?

  • Are your employees and customers dissatisfied with their service experience?

  • Do you want to capitalize on your investment in Microsoft Teams, Microsoft Copilot, or Google Gemini?

  • Are you interested in incrementally expanding capabilities with AIOps and agentic AI?

BMC Helix in action

See how BMC Helix delivers AI-driven ServiceOps without sky-high costs, rigid deployments, or long re-implementation cycles.

Explore the demo library

Your path to AI ServiceOps

Why BMC Helix?

  • Flexible deployment: cloud, on-premises, or hybrid

  • Agentic AI out-of-the box: powered by BMC HelixGPT (no extra license uplift)

  • Modular, scalable, open: adopt incrementally and avoid re-implementations

  • Works with your stack: integrates with your existing ITSM and ITOM tools as well as AI apps like Copilot, Gemini, and more

Explore related resources

From ServiceNow to ServiceOps: A Smarter Migration Path

Infographic

From ServiceNow to ServiceOps: A Smarter Migration Path

Break free from vendor lock-in and rising AI costs with BMC Helix ServiceOps.

Read more
ServiceOps: Reset the Limits of IT to Deliver Unwavering Reliability and New Possibilities

White Paper

ServiceOps: Reset the Limits of IT to Deliver Unwavering Reliability and New Possibilities

Learn how to unify IT service management and operations and harness agentic AI to shift from firefighting to innovation.

Read more
Reset the Limits of IT with Agentic AI and AgentOps

White Paper

Reset the Limits of IT with Agentic AI and AgentOps

Learn how ServiceOps and AgentOps help IT shift from reactive firefighting to governed digital capacity.

Read more

Plan your migration

Contact us for a proof-of-concept discussion or to learn more about simple steps you can take to migrate to BMC Helix, the industry-leading, AI-driven ServiceOps platform.

Get in touch