BMC Helix Leadership

Ali Siddiqui serves as President of BMC Helix, now operating as an independent company. He is responsible for all aspects of BMC Helix: Go to Market, Marketing, Product Portfolio & Development, IT, and Customer Success. With more than 30 years of industry experience, he is passionate about helping customers use AI, specifically Agentic AI, in ways that will help them make a meaningful impact on their business.

In his previous role as Chief Product Officer at BMC, Ali held end-to-end responsibility for the company’s entire product portfolio of over $2B, including the BMC Helix platform, the suite of automaton solutions including Control-M, and the entire Automated Mainframe Intelligence (AMI) portfolio of solutions. Notably, he accelerated the growth of BMC Helix to the point it became the fastest growing product line in BMC’s history.

Ali's previous industry experience includes managing, building, and growing successful software businesses. Before BMC, he was the head of AI Ops and IT Ops for Broadcom’s Enterprise Software division, and he previously led the IT Ops division at CA Technologies. He has also held leadership roles at Cisco and Oracle. Earlier in his career, he founded a business that provided real-time personalization for wireless carrier portals and worked at several Silicon Valley startups, including being part of one which successfully went IPO.

Ali earned a Bachelor of Science degree in Electrical Engineering from the California Institute of Technology and a Master of Science degree from Stanford University.

Being a continuous learner, in his free time, Ali enjoys playing golf and reading.

Sakaar Anand leads the People and Spaces strategy at BMC Helix, where he is focused on incorporating technology into every aspect of the human resources function, enabling the workforce to concentrate on efforts that matter the most—business growth that benefits customers and employees.

For more than 28 years, Sakaar has held leadership roles spanning HR, product, IT operations, and global delivery centers across several industries, as well as Centers of Excellence for globalization, usability, accessibility, securability, and business intelligence worldwide.

In his previous role as India Head and Head of HR at BMC, Sakaar and his team focused on reimagining how innovation and technology intersect with enterprise success and business growth. His strategic approach centered on empowering employees through various programs like EmPulse, Ideathon, Tech-2-Tech, and Skill-up, which have resulted in transformative solutions being ideated from BMC India.

Other notable career leadership roles include Head of HR for BNY Mellon Technology; SVP of Software Engineering at CA Technologies, where he served as strategic advisor to the President and CPO; and Chief Operating Officer of GE’s India Innovation Center.

He holds a bachelor's degree in mechanical engineering from the National Institute of Technology, Kurukshetra, India as well as a Post-Graduate Certificate in Business Management from XLRI Jamshedpur, India.

Guided by the belief that “Innovation can happen anywhere, and technology can solve any problem,” Sakaar’s aim is to inspire teams and redefine possibilities across the globe with his techno-functional expertise.

When not talking about technology, transformation, and building high-performance teams, Sakaar is always up for a good dialogue on cricket and golf.

Cory Bleuer serves as the Chief Financial Officer of BMC Helix, where he leads the company’s finance, accounting, treasury, tax, and procurement functions. His focus is on optimizing the scaling of BMC Helix financial functions and infrastructure to support BMC Helix’s continued AI advancements and customer success in the marketplace.

Cory has led financial functions in global software and cloud technology companies for over 25 years. Most recently, he served as SVP, Chief Accounting Officer, and Controller of BMC, where he led global accounting and financial reporting, financial shared services, procurement, and financial technology functions. While with BMC, he supported the company’s organic and acquisition growth, public-to-private transition, and financial transformation to a modern, cloud-based subscription company, and led the financial separation of BMC Helix as an independent company.

Earlier in his career, he held financial leadership roles with EMC Corporation's Captiva Software group and Fair Isaac Corporation, and he also served as an audit manager with PricewaterhouseCoopers.

Cory holds a bachelor’s of business administration degree with an accounting concentration from Indiana University.

He lives in Houston, Texas, and in his free time enjoys traveling, cycling, skiing, scuba diving, and watching collegiate sports.

Elodie Dowling serves as General Counsel at BMC Helix. In this role, she is responsible for heading the Legal & Compliance department, handling all legal, compliance, and governance matters at BMC Helix. She is committed to aligning the priorities of the Legal & Compliance department with the agile and growth-oriented objectives of BMC Helix.

In her previous role as Corporate VP, EMEA General Counsel at BMC, Elodie was responsible for managing the Legal and Data Privacy teams across EMEA, as well as budgeting, contract negotiations, litigations, corporate legal affairs, and strategic data privacy initiatives. Notably forward-thinking, she brought EU Binding Corporate Rules to BMC five years before the EU GDPR came into force.

Prior to serving as Corporate VP, EMEA General Counsel, she held a variety of legal counsel roles for EMEA at BMC for 20+ years. She also served as legal counsel for France at CA Technologies.

As an ardent champion of women and a leader, she strives to put into practice the values she defends, encouraging her teams to think outside the box and explore paths that are uniquely their own.

Elodie holds a Diplôme d'Etudes Approfondies in International Economic Law (pre-doctorate degree) from Université Paris 1 Panthéon-Sorbonne and a master’s degree in law from Tulane University Law School, and is licensed by the New York Bar.

Elodie lives in France with her husband, son, and three stepsons. She loves traveling and wishes she had more time to enjoy classical ballets, painting, and reading.

Jeff Hardy serves as the Chief Revenue Officer of BMC Helix, where he is responsible for the company’s global go-to-market organization and strategy. He is passionate about developing high-impact teams focused on growth and transformative customer outcomes.

A 20-year BMC veteran, Jeff most recently served as the VP for BMC’s Global Strategic Accounts. In this role, he and his team built the programs used to serve BMC’s largest accounts while producing substantial growth. Notably, under Jeff’s leadership and before BMC separated into two companies, BMC experienced its best fiscal year to date in 2024—and its largest growth year ever.

Jeff also held various BMC leadership roles in sales, consulting services, and best practices after a successful start-up experience.

Jeff received his bachelor’s degree in history from the University of Pennsylvania.

A dedicated parent of three, Jeff balances a vibrant family life with a passion for the outdoors, sports, and running. Whether exploring new destinations or diving into a great book, Jeff is driven by curiosity, energy, and a love of lifelong learning.

Alan Shaw serves as Chief Operating Officer of BMC Helix. In this role, he is responsible for driving operational excellence across the Helix business, including customer delivery, strategy execution, and the systems and processes that enable teams to scale and deliver consistent value. 

Alan is passionate about helping customers realize measurable outcomes from technology investments, and about building operating models that combine rigor, accountability, and a deep focus on the customer experience. He believes that strong operations are foundational to trust, growth, and long-term innovation. 

Alan brings more than 20 years of experience in software, services, and operations. He previously held leadership roles at BMC Software spanning Operations, Customer Experience, and Corporate Initiatives, where he worked across the business to improve execution and customer outcomes at scale. Most recently, Alan served as Chief Customer Officer at PCS Software, leading implementations, support, customer success, and internal business operations. 

Earlier in his career, Alan was a Senior Manager in Accenture’s Strategy practice, advising clients on marketing, pricing, supply chain and operations, and M&A initiatives. He began his career at Amoco Chemicals and BP, where he held operational and sales roles that shaped his practical, execution-focused approach to leadership. 

Alan holds a Bachelor of Science degree in Chemical Engineering from the University of Notre Dame and an MBA from Emory University. Outside of work, he enjoys traveling with his wife and two sons, volunteering with his family at the Houston Food Bank, cooking family dinners, and watching Notre Dame football.

Jake Adger serves as Head of Global Marketing of BMC Helix. The marketing organization’s charter is to build awareness of BMC Helix and to reinforce the strength of the Helix platform as the industry leader in agentic AI for ServiceOps—IT service and operations management.

Jake is a results-driven marketing leader with more than 20 years of experience across go-to-market strategy, product marketing, growth, communications, customer marketing, and GTM operations. Previous to BMC Helix, he held leadership roles at Coupa, SAP, and SuccessFactors. He brings deep expertise in Enterprise SaaS with broad experience in AI, finance, procurement, IT, risk, CLM, payments, and human capital.

He holds a Bachelor of Science in Computer Science and Economics from Vanderbilt University and an MBA from The Wharton School at the University of Pennsylvania. Jake lives in Northern California and enjoys spending time outdoors with his two young children and rescue dog.

Tom Davies serves as Vice President of SaaS Operations for BMC Helix, where he oversees all Helix Cloud environments and services that deliver Service Management (SM) and Operations Management (OM) SaaS to customers.

Tom is passionate about building resilient, high-performing global organizations that deliver measurable reliability and service improvement through innovation and operational excellence. His vision is to enhance Helix’s SaaS position as an industry leader through continuous improvement in availability and customer enablement, advancing the platform’s performance and scale.

With more than two decades of experience leading large-scale cloud and engineering transformations across global enterprises, Tom brings a unique combination of financial acumen, technical depth, and organizational leadership. His career reflects a consistent record of modernizing infrastructure, optimizing operations, and aligning technology execution with business outcomes.

Before joining BMC, Tom served as Vice President of Cloud at Verint, where he revitalized the company’s B2B cloud operations strategy, delivering margin expansion, operational automation, and a significant improvement in time-to-revenue. Prior to Verint, he led Ellucian’s SaaS operations, achieving a significant improvement in gross margin and service reliability, as well as a notable uplift in team capability across a 300-person organization.

Earlier in his career, Tom held senior leadership roles at Aspect Software, Citrix Systems, and Dell, where he developed cloud architectures and scaled global cloud operations, implemented site reliability engineering practices, and achieved consistent service availability improvements across multiple mission-critical platforms.

Tom studied Computing and Microelectronics at Oxford Brookes University. Outside of work, he is married to the most patient woman in the world and has three teenage daughters. He enjoys golf, scuba diving, and other outdoor activities.

Erhan Giral leads the AI Office at BMC Helix. In this role, he focuses on the application of agentic artificial intelligence and machine learning (AI/ML) to observability, monitoring, and service assurance problems. His mission is to apply generative AI to new frontiers like vulnerability management and security, creating products that seamlessly integrate into operators' workflows.

Erhan has been working in the software intelligence space for 20 years and holds various patents related to applied AI in operational intelligence and application monitoring domains.

In his previous role as Chief Architect of AI at BMC, his team focused on high-scale, near-real-time anomaly detection, diagnostics, root cause analysis, remediation, and automation systems for AIOps and ITSM using generative AI (GenAI). These pioneering GenAI systems delivered 25 to 60 percent efficiency gains across every operational function BMC automated. His work earned acclaim from customers and industry analysts and became the foundation for BMC’s leading AIOps platform—transforming reactive workflows into proactive, self-optimizing systems.

Prior to BMC, Erhan held the role of Chief Architect at Broadcom, kaizenOps.io (a CA Technologies incubator), and the CA Technologies APM business unit.

He holds a Master’s degree in computer science from Bilkent University.

A San Francisco Bay Area-based innovator and Napa enthusiast, Erhan divides his time between crafting the future of AI and restoring fragments of the past through mechanical clockmaking. At home, he reigns as chief treat-dispenser to two mischievous miniature dachshunds and enjoys lively debates about history and geopolitics over good wine with friends.

Suresh Ravoor serves as SVP, R&D of BMC Helix, overseeing engineering, innovation, and product delivery across the Service Management (SM) and Operations Management (OM) portfolios. He is passionate about building and empowering high-performing teams to deliver innovative products that solve real customer challenges, and he is particularly excited about leveraging AI to redefine enterprise IT operations.

Since joining BMC in 2023, Suresh led R&D for the SM portfolio, advancing it to a visionary position in analyst ratings with AgenticAI capabilities, and now oversees full R&D ownership for all products.

Prior to BMC, he spent 30 years building exceptional engineering teams at early-stage startups (3 successful exits) as well as at larger companies like VMware and Cisco.

Outside of work, Suresh enjoys hiking, travel, teaching yoga, meditation, and exploring spiritual science. He unwinds with action or “mindless Indian masala” movies.