What you get:

BMC will perform the following in two environments (Three days allotted for 2nd environment):

Analyze and Design

• Conduct a workshop to analyze the existing BMC Discovery implementation and provide overview of the migration process
• Prepare Migration Design Document with tasks required to support the migration to BMC Helix Discovery
• Review findings and overview of the migration plan with Customer stakeholders

Prepare for Migration

• Install and configure up to 10 BMC Discovery Outposts (“Outposts”)
• Migrate groups, users, and permissions from BMC Discovery to BMC Helix Single Sign-On and BMC Helix Discovery

Migrate

• Migrate credentials using migration tools
• Configure integration to one of either BMC Helix CMDB or ServiceNow® CMDB (if integration already exists for BMC Discovery).
• Configure integration to Enrich Service Model Data in BMC Helix Discovery with up to 10 relevant attributes from external system (example ServiceNOW)
• Create up to 10 Blueprints*
  Create up to 50 application models based on existing Tags from external source (example AWS)

Validate and Deliver

• Prepare Construction Document
• Prepare Test Strategy and System Test Plan
• Assist Customer with functional testing
• Provide up to three days of assistance with deployment to configuring Customer’s second environment

Customer will be responsible for:

• Provisioning Outposts infrastructure as required
• Providing access to:
  • BMC Discovery administrators
  • Subject matter experts
  • Available documentation on the current BMC Discovery environment
• Providing access and privileges to:
  • Existing BMC Discovery appliance
  • Servers, applications, and systems to be discovered (if required)
  • Systems to be integrated
  • BMC Helix environment
• Conducting functional testing, including creating functional test plan
• Deploying configurations to additional BMC Helix Discovery environments

Deliverables: 

Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• Project Schedule
• Project Status Report
• Migration Design Document
• Construction Document
• Test Strategy and System Test Plan

Completion Criteria: 

BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed, and the Deliverables have been delivered to the Customer Project Manager.

BMC Helix will provide this service with the approaches below:

Pre-requisites:

• For non-SaaS migrations, the BMC Helix platform must already be implemented
• Firewall ports must be open between BMC Helix Discovery environment and Outposts and between Outposts and Customer’s network

Additional Resources:

• Estimated Duration: 12 weeks
• In-scope Product(s): BMC Helix Discovery
• Service Type: Activate
• Owner: Helix
• Success Service Code: 
  • DISC_MIGR_005_OFFSHORE
• Date Last Updated : 01/15/2025