Our BMC Helix Success Subscriptions include a number of credits you can redeem for Success Services in our Success Catalog. Our Success Services are categorized into four key types to assist with a range of needs:
Advice: Provide guidance for improving adoption and getting more value from your investment
Activate: Configure use cases and expand product capabilities
Operate: Provide proactive technical expertise and service operations
Educate: Provide access to subscription learning to improve product skill and expertise
Partner Offerings: Certain BMC Helix partners, including Tiberone and KTSL, may offer services directly to Customers. These Partner Offerings are separate from and do not form part of the BMC Helix Success Catalog. Each Partner Offering is subject to a separate engagement between the Customer and the applicable Partner, under that Partner’s terms, conditions and fees.
BMC Helix Success Credits cannot be redeemed for or otherwise applied toward any Partner Offering. Partner Offerings are showcased on the Partner Offerings | BMC Helix webpage for informational purposes only. Their appearance on this webpage does not make them part of the BMC Helix Success Catalog or eligible for redemption using BMC Helix Success Credits.
Whether you’re looking for guidance on developing a roadmap of people and process evolution or seeking proactive technical expertise, you can search our catalog by type, credits, and product to arrive at those best suited for your needs.
