ServiceOps from BMC Helix

Unify service and operations management with AI and automation

ServiceOps uses AI to integrate services and operations management, so teams can collaborate better, solve issues proactively, and deliver amazing experiences faster.

127%

return on investment

https://www.helixops.ai/forms/forrester-report-understand-the-potential-financial-impact.html?productInterest=helix%20itsm

One

unified view for all workloads and interfaces

ITIL®4

certified SaaS solution

80%

reduction in manual incident management

https://www.bmc.com/documents/white-papers/serviceops-more-than-the-sum-of-service-and-operations-management.html
The ServiceOps Advantage: Improving Enterprise Productivity, Collaboration, and Innovation

Enterprise Strategy Group ServiceOps eBook

The ServiceOps Advantage: Improving Enterprise Productivity, Collaboration, and Innovation

Read the eBook right-arrow

Customer success

National Bank of Kuwait elevates service standards with the BMC Helix for ServiceOps platform

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With BMC Helix, we were able to streamline the majority of IT and business processes with proper workflows and clear traceability.

Yousef Al-Kateefi

Head of IT Operations at National Bank of Kuwait

nbk

Support

Improve employee experiences with a single solution that enables engaging and personalized services.

BMC Helix ITSM

Manage

Leverage cross-platform intelligence to proactively identify and resolve IT issues, in real time.

BMC Helix Operations Management

Connect

Unify data, workflows, and tools across environments to gain insights faster, for the entire organization.

BMC Helix Platform

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