The Digital Services Act (DSA) will be effective on February 14^th, 2024, illustrating the legislative plan introduced by the European Union (EU) to govern online intermediary services, such as hosting services, providing their services to users located in the EU. The primary objective of the DSA is to establish a consistent regulatory framework for providers of online intermediary services operating in the EU and globally towards enhancing user safety and transparency in the online environment.

BMC Helix’s key objectives to comply with the obligations of the Digital Services Act include:

Obligations for BMC Helix’s Hosting Services: BMC Helix’s obligations for hosting services include its Software as a Service “SaaS” and Platform as a Service “PaaS” offerings, and the online community available on the Helix Community page. These obligations are designed to address issues such as content moderation and removal of illegal content.

Illegal Content Removal: BMC Helix is required to promptly remove or disable access to illegal content, including, among any other type of illegal content, hate speech, terrorist content, and child sexual abuse material. Helix Integrity HelpLine is in place for individuals or entities to report, under the category “Online Illegal Content”, any content hosted by BMC Helix that they deem to be illegal.

Transparency Requirements: BMC Helix must enhance transparency regarding its content moderation policy and procedures. BMC Helix is obligated to furnish users with clear information detailing the content decision-making processes, including the processes for appeals. You can find all this information in BMC Helix’s Content Moderation Policy.

BMC Helix’s Cooperation with Authorities: BMC Helix is committed to cooperating with law enforcement and relevant national authorities to combat online illegal content. You can find additional information in BMC Helix’s Content Moderation Policy.

Annual Reports: Annual reports on any content moderation engaged by BMC Helix during the previous year will be made public.

BMC Helix has not received any reports at this time.

BMC Helix’s Legal Representative: BMC Helix’s Legal Representative in the European Union is:

Patrick Massey

BMC Helix Distribution B.V.

Beechavenue 54, Het Poortgebouw, 1119 PW Schiphol-Rijk, The Netherlands

legal@helixops.ai