Global flagship event series begins this July, with talks from customers at M&S, Balfour Beatty, and more.

LONDON – July 9, 2026 – BMC Helix, a global leader in software solutions that help the world’s most forward-thinking organizations reset the economics of IT, kicks off the 2026 Helix Roadshows series today in London, where customers, partners, and IT professionals will learn how IT can turn agentic AI into real, scalable results—and operate without limits. Following a successful series in 2025 with nearly 2,000 attendees across ten events, this year’s Roadshows will showcase how organizations are resetting the limits of IT by simplifying operations and creating digital capacity.

The event opens with a presentation by bestselling author and strategic advisor Jes Rose, followed by a keynote by Jeff Hardy, BMC Helix’s Chief Revenue Officer, unveiling Helix’s take on AgentOps—a new operating model for how enterprises manage, measure, and scale AI agents as a digital workforce. A fireside chat will feature firsthand experiences from BMC Helix Customers Balfour Beatty, the BBC, and MAHLE. Marks & Spencer, Vodafone, and Close Brothers will lead afternoon sessions about their use of agentic AI to drive employee experience, control complex IT environments, and create better outcomes and measurable ROI.

The series continues over the coming months. Customers, partners, and IT professionals are invited to join in around the world at Roadshows in Mumbai, Sydney, Singapore, Stockholm, NYC, and more. The full calendar is available here.

“If you want to reset the limits of what your business can do, you need Agentic ServiceOps. It’s the foundation for the next generation of digital work, transforming IT into a proactive model. Helix’s latest capabilities make implementing Agentic ServiceOps even easier: Organizations can now deploy, monitor, manage, and continuously improve AI agents with AgentOps,” said Ali Siddiqui, CEO at BMC Helix. “We’re so excited to see our customers, partners and guests come together to discuss their transformation journeys at the 2026 London Roadshow – the first of what we're sure will be another exciting series around the world."

Additional Resources

• Read about AgentOps: The Operating Model for the Digital Workforce
• Learn more about BMC Helix’s upcoming events

About BMC Helix

BMC Helix helps the world’s most forward-thinking IT organizations reset the economics of IT — bringing IT services, AIOps, and agentic AI together so busywork disappears, incidents are prevented, and compliance just happens. With an industry-leading, open-first platform, BMC Helix’s dynamic fleet of AI agents augment work across enterprise IT service and operations management to accelerate outcomes for ServiceOps. Learn more at www.helixops.ai

Helix and other Helix marks are exclusive properties of BMC Helix, Inc. and are registered or may be registered with the U.S. Patent and Trademark Office and in other countries.

BMC, BMC Software, the BMC logo, and other BMC marks are the exclusive properties of BMC Software, Inc. and are registered or may be registered with the U.S. Patent and Trademark Office and in other countries.

^©Copyright 2026 BMC Helix, Inc.

Editorial Contact:
Madeline Bien
BMC Helix, Inc.
madeline@helixops.ai