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BMC Helix Agents
CMDB Governor
Keep CMDB data healthy, reliable and decision-ready
Overview
Continuous CMDB health, scored against governance targets
CMDB Governor continuously evaluates CI and asset data against administrator-defined rules—identifying missing, inconsistent, or incorrect information; relationship issues; and duplicate records.
Capabilities and value delivered
Core capability
Continuous data quality monitoring
Evaluate configuration items (CIs) and asset data against scheduled or on-demand rules to identify missing, incorrect, or inconsistent information.
Relationship validation
Check whether CIs have the expected relationships and identify missing or incorrect associations.
Duplicate CI detection
Identify potential duplicate records using reconciliation results and non-unique CI attributes.
AI-assisted diagnosis and recommendations
Summarize data quality issues, trace potential root causes, and recommend corrective actions through conversational insights.
Automated high-confidence correction
Automatically apply recommended fixes when confidence meets administrator-defined thresholds
Value delivered
Higher CMDB data accuracy
Improves CMDB data accuracy by up to 60% through continuous monitoring, AI-assisted diagnosis, and corrective recommendations.
Less audit preparation effort
Reduces audit preparation effort by up to 50% by improving the completeness and consistency of configuration data.
Faster identification of data quality issues
Improves mean time to identify (MTTI) speed by up to 50%, helping administrators find and understand problematic CI records sooner.
Less manual data correction
Recommended fixes and automated high-confidence updates reduce the effort required to keep CMDB data accurate.
Greater confidence in CMDB data
More accurate and consistent configuration data improves the foundation for change, incident, and other service-management decisions.
