BMC Helix Agents

Insight Finder

Surfaces actionable insights from operational data by detecting trends, anomalies, and correlations that human analysts would miss at scale.

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Overview

Create any report or dashboard you need, without waiting for a specialist

Insight Finder lets users explore data and build reports and dashboards simply by describing what they want to see. It interprets natural-language prompts and generates the appropriate visualizations as dashboard panels, so teams can answer their own reporting questions without specialist skills or long waits for dedicated analytics team availability.

Capabilities and value delivered

Core capability

Natural-language data exploration

Ask questions of ITSM and AIOps data in everyday language.

AI-generated visualizations

Turn prompts into appropriate charts and dashboard panels automatically.

No-code reporting

Create reporting views without writing SQL or needing specialist reporting skills.

Conversational refinement

Adjust requirements through follow-up prompts as questions and reporting needs evolve.

Custom dashboard assembly

Combine generated panels into tailored dashboards to provide the information teams need to monitor.

Value delivered

Reporting becomes self-service

Puts more reporting capability directly in the hands of the people who need the answers.

Faster answers from operational data

Reduces the time between asking a question and seeing the data in a useful visual form.

Less reliance on specialist reporting teams

Helps reduce reporting backlogs by allowing administrators to create many dashboards themselves.

Lower technical barrier to insight

Removes the need for SQL expertise for common reporting and dashboard creation.

More responsive reporting

Makes it easier to adapt dashboards as new questions emerge, rather than waiting for reports to be rebuilt.

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