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BMC Helix Agents
Vulnerability Resolver
Prioritizes CVEs using vulnerability severity and service criticality, then provides AI-generated insight and best-action recommendations to move teams from risk identification to remediation.
OVERVIEW
Contextualized vulnerability scoring against asset criticality and controls
Vulnerability Resolver uses domain-trained AI to focus teams on the vulnerabilities that matter most. It combines Common Vulnerability Scoring System (CVSS) severity with service criticality and impacted infrastructure to prioritize Common Vulnerabilities and Exposures (CVEs), provides clear AI-generated summaries and best-action recommendations, and generates remediation scripts tailored to the vulnerability. Those actions can be connected directly to automation tooling and ITSM change management, shortening the path from identifying risk to resolving it.
Capabilities and value delivered
Core capability
Contextual vulnerability prioritization
Prioritizes CVEs using vulnerability severity, service criticality, and the infrastructure and services affected.
AI-generated vulnerability insight
Summarizes CVEs and their potential impact in clear, operational language.
Best-action recommendations
Provides step-by-step guidance for remediating identified vulnerabilities.
Remediation script generation
Generates Ansible, Bash or Python scripts tailored to the vulnerability and affected environment.
Governed remediation
Connects generated remediation to automation platforms and enables ITSM change requests for controlled implementation.
Value delivered
Better impact prioritization
Improves impact prioritization by up to 60%, focusing teams on the vulnerabilities that pose the greatest risk to important services.
Less manual effort
Reduces manual vulnerability investigation and remediation effort by up to 70% through AI-generated insight, recommendations, and remediation scripts.
Faster triage
Reduces time to triage by up to 40% by bringing vulnerability severity, service context, and affected infrastructure together.
Faster remediation
Moves teams directly from prioritized risk to recommended actions and ready-to-use remediation scripts.
Stronger security posture
Accelerates action on critical vulnerabilities while keeping remediation connected to automation and change controls.
