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This service provides one day of BMC Helix standard training (for a single participant or private group for up to 10 participants) or one day Assisted Self-Paced training for a single participant or one day of dedicated instructor prep/development time for custom courses.
What you get:
One-day public training:
One-day private training:
One-day assisted self-paced training:
Instructor prep day or course development time day:
One-day public training:
One-day private training:
One-day assisted self-paced training:
Instructor prep day or course development time day:
Additional information:
- Estimated Duration: The estimated duration is 1 day of delivery for Public/Private classes, a 90-day access window for Self-Paced training, or a custom number of effort days for Course Prep, all subject to standard credit or registration expiration
- In-scope Products:
- BMC Helix Capacity Optimization
- BMC Helix Client Management
- BMC Helix Digital Workplace
- BMC Helix Discovery
- BMC Helix ITSM
- BMC Helix Knowledge Management by ComAround
- BMC Helix Monitor
- BMC Helix Optimize
- BMC Helix Platform
- BMC Helix Remediate
- BMC Helix Remedyforce
- BMC Helix Automation Console
- Service Type: Educate
- Owner: Helix
- Date Last Updated: 06/01/2026
Completion Criteria:
Services are deemed complete upon the expiration of the scheduled training duration/registration period, or upon the delivery of the class or completion of preparation work, whichever occurs first per the specific offering type.