A remote BMC Helix Global Services Delivery (GSD)* consultant will assist Customer with BMC Helix solution deployment or configuration for up to 25 Days.

Under Customer’s direction, BMC Helix will perform the following activities aligned with the following roles:

• Deploy or configure BMC Helix solutions
• Conduct testing
• Address Address configuration issues

Based on Customer’s business requirements, the BMC Helix Senior Consultant provides leadership on technical delivery engagements by assisting with BMC Helix solution deployment or configuration.

Under Customer’s direction, BMC Helix will perform activities like the following:

• Assist with Advanced Configurations* and integrations
• Advise on Customer’s performance requirements
• Map logical design into technical design

Customer may select the number of days from the table below:

Based on Customer’s business drivers, a BMC Helix Solution Architect will help analyze capabilities, business and technical requirements, and then provide guidance on the necessary solution architecture, personnel, and BMC Helix’s best practice recommendations.

BMC Helix will perform the following:

• Provide strategic thought leadership and actionable guidance to drive Customer adoption and value realization.
• Advise Customer on how to best align business drivers and requirements with BMC Helix product capabilities.
• Assist project manager or program manager in leading the engagement team.
• Work in conjunction with the Customer to define project milestones and timelines.
• Actively participate, as needed, in the project steering committee.
  

Customer will have five days with a BMC Helix Solution Architect

Based on Customer’s business drivers, a BMC Helix Project Manager will assist help with planning and, organizing Consulting Services related to an existing BMC Helix solution, and directing the completion of a BMC Helix Professional Services Offering, while maintaining schedule, budget and scope parameters as set by Customer.

BMC Helix will perform the following:

• Provide project management for a specified BMC Helix Consulting Services project.
• Work with Customer to define project milestones and timelines. 
• Advise Customer on project status including scope, schedule and budget.
• Assist Customer program manager in leading the engagement team.
• Actively participate, as needed, in the project steering committee.

Customer will be responsible for:

• Identifying the Customer sponsor.
• Providing access to relevant Customer staff.
• Identifying the project scope, time constraints, and budget.