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At BMC Helix, we continuously adapt our security practices, tools, and processes to address an evolving threat landscape and support the protection of customer data.
SaaS security program overview
BMC Helix services are supported by a standardized SaaS security framework with governance and oversight. Security controls span multiple layers, including governance, physical, perimeter, network, endpoint, application, and data.
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Product Security
Product security is a core part of how BMC Helix services are designed and maintained. Secure product development practices are embedded throughout the software development lifecycle to help identify and address risk before features reach customers.
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Shared responsibility
BMC Helix is responsible for securing the Helix cloud service and its operation. Customers are responsible for securely configuring their tenant environment, managing access, and using available security controls appropriately.
Vulnerability Disclosure
BMC Helix customers and external researchers can report vulnerabilities found in the Helix products through our vulnerability research program.
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Supporting an integrated SaaS security framework
Our integrated security framework is designed to operate effectively at the speed that networks currently require.
We embed technologies that provide a holistic view and are capable of taking action on threats.
We believe in continuous risk assessment and in leveraging automation with governance rules specifically for the cloud.
Security is an integral part of our software development lifecycle
Security is embedded into the software development lifecycle through secure design reviews, threat modeling, code scanning, penetration testing, and vulnerability management.